SPORTXIA PRIVACY POLICY
Privacy Policy
Last updated: 19 October 2026
Who operates this website
Sportxia is operated by Hangzhou Forthright Trade Co., Ltd., at 4th Floor, Crown Science and Technology Industrial Park, No. 2508 Science and Technology Avenue, Lin’an District, Hangzhou 311300, China. This notice explains how we handle personal information collected through sportxia.com and business enquiries. For privacy questions, email [email protected].
Information you provide
When you request a quotation, sample or business discussion, we receive the contact and project details you submit, such as your name, email address, company, country, product interests, quantities, delivery requirements and message. Information you send by email or WhatsApp is also used to handle your enquiry. Please avoid sending sensitive personal information or personal details about other people that are unnecessary for your project.
Why we use your information
We use enquiry information to reply, understand your specifications, prepare quotations, coordinate samples and orders, provide customer service and maintain the records needed for these activities. We also use limited technical information to operate and protect the website. Where applicable, the relevant grounds include taking steps you request before a contract, performing a contract, our legitimate interests in responding to business enquiries and securing our services, consent where required, and compliance with applicable obligations.
Required and optional information
The form identifies required fields. You may choose not to provide optional information. If you do not provide a working contact address and sufficient project details, we may be unable to reply or prepare a useful quotation. Submitting an enquiry does not by itself subscribe you to a marketing mailing list.
Service providers and recipients
Enquiry information is accessible to personnel who need it to respond and coordinate your project. Website hosting and email service providers process information to deliver these services. Relevant order details may be shared with production and logistics providers when needed for your requested project. We may also disclose information when required by applicable law. Access should be limited to the information needed for the relevant task.
International enquiries
Our company is based in China, so information you send to Sportxia is received and handled in China. Hosting, email and communication providers may process information in other countries. Applicable protections and transfer requirements depend on the location and service involved. Contact us before submitting information if you need details of the arrangements applicable to your project.
Cookies and technical records
WordPress may use cookies for login and administrative functions. Hosting and security systems may record IP addresses, requested pages, browser information, timestamps and error information to deliver and protect the website. You can manage cookies through your browser. Cloudflare Web Analytics is used to measure page views and loading performance. Cloudflare describes this as privacy-first performance measurement; see Cloudflare’s explanation. We will update this notice and provide any required controls before introducing additional optional analytics or advertising tracking.
Email, WhatsApp and external links
Choosing an email or WhatsApp link opens the relevant service, which processes information under its own privacy terms. External sites linked from this website operate independently. Review their notices before sharing information with them.
Retention and security
We retain information for as long as reasonably needed to handle your enquiry, fulfil the resulting business relationship, maintain required commercial records, resolve disputes and meet applicable obligations. The relevant criteria include the status of the enquiry or order, contractual requirements and applicable retention duties. We use access controls and appropriate operational safeguards; no website or communication system can guarantee absolute security.
Your choices and requests
You can contact [email protected] to request access to, correction of or deletion of your personal information. Depending on applicable law, you may also have rights to restriction, portability and objection. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. You may object to direct marketing at any time. We may need to verify your identity and retain information where an applicable obligation requires it. You may raise a concern with the relevant data protection authority, including the ICO if UK data protection law applies.
Updates
This notice may be updated when the website or our processing activities change. The date above identifies the current version.